24-Hour Access to Trauma Counselling

Profmed provide members with 24-hour access to trauma counselling in the event of a trauma, loss of a loved one or any traumatic life-changing event. This benefit is not subject to the day-to-day limit and is available on all options.

This programme provides access to the appropriate number of telephonic counselling sessions as determined by a case manager; up to four sessions per incident for face-to-face counselling.

If you require assistance, call 0861 776 363. All calls and treatments are dealt with in the strictest confidence. You will be assigned a case manager, who will ensure you receive the correct treatment.