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24-Hour Access to Trauma Counselling

Support when you need it most

Profmed provides members with 24-hour access to trauma counselling in the event of a trauma, loss of a loved one or any traumatic life-changing event. This benefit is not subject to the day-to-day limit and is available on all options.

What the programme provides

This programme provides access to:

  • The appropriate number of telephonic counselling sessions as determined by a case manager;
  • Up to four sessions per incident for face-to-face counselling.

How to get help

If you require assistance, call 0861 776 363.

All calls and treatments are dealt with in the strictest confidence. You will be assigned a case manager, who will ensure you receive the correct treatment.

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