“I just wish to express my gratitude to Profmed Consultant Chamelle Nel for her assistance with regards to my medical aid changes. I have sincere appreciation for the dignified manner in which everything was done – it has ultimately been a key influencer in our choice to stay on with Profmed as opposed to moving to another scheme.

– Profmed member Ms S-A

“I wish to express my gratitude to Profmed New Business Manager Lynn Dury, from Ballito in KwaZulu Natal, for the invaluable assistance she has so willingly offered during the past years and at present. My partner, Armin, suffered many infarcts and two cerebral hemorrhages. In addition he had lost his ID and as he is mobility impaired, it has been impossible to visit the interior department. Lynn Dury assisted us with a copy of the ID.

Recently we have experienced innumerable problems with acquiring the services of a hospital. I was given incorrect information from an employee. Thanks to Lynn Dury, who rectified the error, my partner can be admitted to the hospital, where the consulting surgeon is working.

I had submitted a letter of commendation years ago, thanking Lynn Dury for her advice, trauma support and correct information. I am profoundly indebted to her. She serves as an example, as she is empathetic and conversant with the medical options and rules.”

– Dr L.J. P

“I have been dealing with Profmed Service Consultant Nicolette. She has been helping me apply for a medical aid plan with Profmed. I wanted to let you know how much of a super star she has been. I have never dealt with someone that is as enthusiastic, and helpful as Nicolette. She is truly an asset. She went above and beyond to make sure the process was quick and hassle free for me. She responded to all my communication promptly with a positive attitude.”

– Mr & Mrs N, Profmed member

“I dealt with Mariette at the last-minute during election day to assist my daughter getting a medical aid. Wow, she assisted us immediately (09H00 in the morning until about 12H00).

I am impressed with the way she conducted herself and treated our matter with urgency. Having proper medical protection is a priority that is non-negotiable.”

– Mr. I,  Profmed member

“I dealt with Mariette at the last-minute during election day to assist my daughter getting a medical aid. Wow, she assisted us immediately (09H00 in the morning until about 12H00).

I am impressed with the way she conducted herself and treated our matter with urgency. Having proper medical protection is a priority that is non-negotiable.”

– Mr. I,  Profmed member

“Thanks so much to my Profmed New Business Executive Ruth! You’ve really made this sign-on process seamless.”

– Ms. LP, New Profmed member

“Mariette Labuschagne showed empathy and concern to my request. It is a pleasure to be able to deal with a person like Mariette who understands the customer, dedicates her time to people and goes the extra mile to ensure she can assist.”

– Profmed member

“Nyeleti helped me with my whole process of getting my hospital plan with Profmed. She was very patient when it came to all of my questions before applying and with the actual application process. She was a delight.”

– Ms. M, Profmed member