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Live COVID-19 update

Profmed supports our government’s actions to stem the tide of COVID-19 and will continue to make the health and safety of our employees and members our priority. We understand that the members of our community are anxious during this period, and we will do our best to be supportive in every aspect. We have the necessary technology and infrastructure for the business to continue as usual, and commit to maintaining our excellent service to you.

Stay up to date with the latest data on the virus as it becomes available. Understanding the virus and the impact on our humanity is key to driving education, creating resilience and flattening the curve.

Do you think you have COVID-19?

If you have been in contact with someone who has tested positive or someone who has been travelling and suspect you could have contracted the virus and/or you are experiencing flu-like symptoms, e.g. fever, headache, shortness of breath, coughing etc, then it is best to call your healthcare practitioner. Your family healthcare practitioner is the best person to assist you with understanding whether your symptoms warrant COVID-19 testing. See our online COVID-19 Self-Assessment questionaire, which will give you more guidance.

We’re caring for
of our members who
with COVID-19.

We’re happy to
report that
members have

We’re sad to report
that we have lost
of our members
to the disease.

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Here are some important numbers for easy access:

COVID-19 WhatsApp support:
060 012 3456

COVID-19 crisis toll-free number:
0800 029 999

National Institute for Communicable Diseases:


Medicine Delivery

Visiting a pharmacy could expose you to COVID-19 and other possible illnesses. Some pharmacies are offering delivery services for medication.

If you need to consult your doctor, use the Virtual Consultation function on our App.